Laura will be discussing why she feels she can turn Cathedral House's fortunes around.

Deborah owns and operates East Cambusmoon Holiday Cottages, two properties in Gartocharn in the southern part of Loch Lomond.

Chris discusses some preconceptions about Google Ads and at what stage it is right for your business… if at all.

Andy will chat about how he set up and grew the business, the pitfalls and discuss the key drivers for success.

Chris debunks some myths and tells some home truths about working with a marketing agency.

Chris will be chatting with Sean Galloway on how ToursByLocals curates and selects tours for their platform and gives his take on what makes a good tour.

Zakia will discuss how she came up with the idea of a global social enterprise that trains people who have experienced homelessness to become walking tour guides of their own city.

Kelsey Tonner, of Be a Better Guide, provides valuable advice on how training your guides increases revenue.

Kathi discusses how to approach and work with bloggers and 'Influencers' to better promote your brand.

Bridgeen Mullen will discuss how The Clydeside Distillery focus on customer service, creating a five star experience.