Become a Customer for your Competitors


DigiTourShow Daily #159

Chris Torres

Chris Torres

5 Feb 2018

If you want to gain insight into how your competition operates, to determine how good or bad they are at customer service, become a customer yourself.

See how do they handle the customer journey from start to finish. Do they try to upsell to hard? Do they offer anything you wish you offered your customers? Do they ask for feedback at the end of their tour or stay?

By becoming their customer, you may find new profit making avenues to exploit or even go back with changes to implement in your own business.

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Filming location: Tourism Marketing Agency, Glasgow, Scotland

#digitourshow #Scotland

Chris Torres

Chris Torres

We had two great speakers and a room full of tourism professionals, business owners, marketers, and travel bloggers.
Chris Torres

Chris Torres

As the PPC Manager, you will also help cross-functional teams develop and evolve ideas to bring together brand goals, sales objectives and consumer needs.
Chris Torres

Chris Torres

As one of the most competitive markets in the World, the tourism industry constantly brings new challenges, but also new opportunities.

Let's start your journey

Whether you are an existing business or starting your journey, we will tell your story. One that inspires and sparks the imagination, turning lookers... into bookers.

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