Become a Customer for your Competitors


DigiTourShow Daily #159

Chris Torres

Chris Torres

5 Feb 2018

If you want to gain insight into how your competition operates, to determine how good or bad they are at customer service, become a customer yourself.

See how do they handle the customer journey from start to finish. Do they try to upsell to hard? Do they offer anything you wish you offered your customers? Do they ask for feedback at the end of their tour or stay?

By becoming their customer, you may find new profit making avenues to exploit or even go back with changes to implement in your own business.

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Filming location: Tourism Marketing Agency, Glasgow, Scotland

#digitourshow #Scotland

Chris Torres

Chris Torres

Although this principle is as old as human behaviour it becomes even more important to harness it with regard to online business.
Chris Torres

Chris Torres

Film and video are an important aspect of any organisation’s successful digital marketing plan.
Chris Torres

Chris Torres

Chris Torres continues his advice on how to create a full brand experience from first click to journey's end.

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Whether you are an existing business or starting your journey, we will tell your story. One that inspires and sparks the imagination, turning lookers... into bookers.

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