Become a Social Carer


DigiTourShow Daily #081

Chris Torres

Chris Torres

19 Nov 2017

If you haven’t already, you should become a social carer by offering customer support on social media.

Facebook and Twitter are great platforms to engage with your customers on a support level. 

Personally, I would handle this on your main account so other potential customers can see that you care and support them, but you can create a dedicated page or account specifically for customer service.

Social is were customers spend most their time. Don’t make them search your site for a support number or email. Make it easy for them.

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Filming location: Arthur's Seat, Edinburgh, Scotland

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@walkhighlands

Peter Wright

Peter Wright

From Homelessness to Tour Guide: The Story Behind This Amazing Social Enterprise
Chris Torres

Chris Torres

You will be expected to assist with digital projects; digital marketing management, search engine optimization, Internet marketing, and sales activities.
Chris Torres

Chris Torres

Direct mailing can work together to complement your digital marketing strategy in order to boost your reach.

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