The Five Stages Of Travel, Part 4


DigiTourShow Daily #119

Chris Torres

Chris Torres

27 Dec 2017

Stage four is experiencing.

This is when your customer takes part in your product, activity and experience.

This is when they should be enjoying once-in-a-lifetime experiences. Witnessing hidden gems and falling in love with a destination. 

No matter how well you have done everything up to this point, it will all fall down if you do not offer a seamless and first class service. 

Make sure you have all the elements in place to make your customers want to come back.

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Filming location: Glasgow Botanic Gardens, Scotland

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