Understand Customer Needs


DigiTourShow Daily #063

Chris Torres

Chris Torres

1 Nov 2017

Take a moment to think. Why would a potential customer buy your experience or product? What makes you stand out to those travellers in particular? What are their motivations?

Travellers will base their decisions on emotions so do you want them to feel relaxed, amazed, thrilled?

Understanding the needs of your travellers is the KEY to getting more bookings.

Filming location: The Titan Crane, Clydebank, Scotland

#digitourshow #scotland

@TitanCrane

Peter Wright

Peter Wright

Talking with Jack McKenna from CYBG on Accelerator Design Thinking for Innovation in the Travel Space.
Chris Torres

Chris Torres

The way we interact online has changed. Hands are the new navigation system. And this doesn’t just apply to mobile phones as tablets, iPads, and certain laptops all require touch-screen interaction.
Chris Torres

Chris Torres

Although this principle is as old as human behaviour it becomes even more important to harness it with regard to online business.

Let's start your journey

Whether you are an existing business or starting your journey, we will tell your story. One that inspires and sparks the imagination, turning lookers... into bookers.

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