You Are Driving Customers Away


DigiTourShow Daily #085

Chris Torres

Chris Torres

23 Nov 2017

When it comes to driving your customers away from making a booking one of the main culprits is the checkout page.

I have seen businesses ask far too many questions when all the customer wishes to do is book.

Some businesses will tell me they need this information and do not wish to spend the time chasing customers.

What would you rather have? More bookings or less? Making a call or email to a customer to request more information helps with customer service, increases your chances of bookings and you may be able to upsell while you are at it.

Keep your questions for after the sale.

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Chris Torres

Chris Torres

When promoting your business or organisation online you may hear the term ‘responsive design’ used by those in the know.
Chris Torres

Chris Torres

If you want to optimise sales from your online sales shop - then an easy-to-use and customer friendly shopping-cart is a must!
Chris Torres

Chris Torres

Great website design is a fantastic way of building customer trust, and it’s important to understand the needs and desires of your customers before a website redesign.

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