The Five Stages Of Travel, Part 4 - DigiTourShow Daily #119

Stage four is experiencing.

This is when your customer takes part in your product, activity and experience.

This is when they should be enjoying once-in-a-lifetime experiences. Witnessing hidden gems and falling in love with a destination. 

No matter how well you have done everything up to this point, it will all fall down if you do not offer a seamless and first class service. 

Make sure you have all the elements in place to make your customers want to come back.

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Filming location: Glasgow Botanic Gardens, Scotland

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