Get Personal in Tours & Activities - DigiTourShow Daily #098

Travellers these days want a personalised experience.

An American Express survey showed that 85% of travellers wish to have a customised experience over a packaged itinerary, and they love to receive a personal touch.

The same survey also highlighted that 72% of travellers would spend more time planning a trip that is tailored to their interests, and they would happily pay more for the privilege.

Don’t rely on your website being the only real contact a traveller experiences until they take the tour. Add a human element prior to the trip to really show you care, it will help with word of mouth and repeat business.

Join our Facebook group for exclusive content:

Filming location: Glasgow, Scotland

#digitourshow #Scotland


Wish more free advice?

Chris and his team will send you a weekly email offering high value destination, tour, hotel and tourism marketing and business development advice as well as important travel industry updates

Sign up below: