We do in-depth research and a 1-on-1 workshop with you to ensure we are a good fit and understand what your needs are.
This initial process allows our team to:
- Establish the reason for the project by diagnosing the business problem.
- Uncover hidden value through understanding the worth to the business.
- Plot a path forward by prescribing a treatment plan.
A discovery session is a deep dive into your business to examine the problems you’re facing and gain a shared understanding of what success looks like to you.
What is included:
- Full workshop day (multiple days are concidered)
- TMA will provide three members of our specialist team in attendance
- A detailed treatment plan
- Brand Workshop and Personality Map (tone of communication, brand analysis)
- Project Insights (vision, purpose, goals)
- Target group definition (buyer persona)
- User Scenarios (analysis of types of users and their motives for use)
- User Flow Diagrams (our vision on how users move through the site)
- SMART goals (specific goals of the site/app and how can they be quantified and measured)
These workshops are conducted face-to-face but can also be conducted online depending on your destination/budget.