The VIP Factor – DigiTourShow Daily #049
Your guests are your company’s best friends. Make them feel loved by sharing important news with them first, not with the media or the general public.
Offer them a discount or reward them every time they return or recommend your business to someone else.
The more they recommend the more they get in return, but what you get is loyalty and a lifetime of free sales and marketing.
Filming location: Cathedral House Hotel, Glasgow
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