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Lookers into Bookers: The Tourism Marketing Blueprint

“Implementing the information in Chris’ book helped my business grow by almost 400%!”
- Brian Cain, Crawl Entertainment
In an intricate architectural courtyard, a person proudly holds "Lookers into Bookers" by Chris Torres, showcasing the transformative power of its insights.

“This isn’t some ‘get rich quick’ look at the tour and activities market. Chris knows his stuff and this shines through in this book. I dare not recommend it to anyone from my city because I’d rather my competition didn’t buy it!”

- R. F. Howie

Stop relying on wishful thinking and mysterious marketing magic from those marketing gurus who are only really after one thing… and that is to take your money. Lookers into Bookers, will help you climb out of the marketing abyss and help you generate those extra bookings and enquiries that you all crave.

This book is for any tour operator, tourism or hospitality business, marketing agency, or team looking to better understand the most effective way to market a travel related business.

Although the focus of the strategy in this book is for a multi-day tour operator, the premise and structure of the strategy is the same approach I take for any experience-based business. Of course, content and target demographics may change, but how you talk, engage, and inspire your target audience, — the storytelling element — will always remain the same.

This book is for anyone looking to get a better handle on how the many different individual elements of marketing fit together to become one, cohesive strategy that guides the consumer along the purchase journey and beyond — which is a long-winded way of saying that it will help you turn lookers into bookers.

Real strategy. Real operator.

Everything you will see in this book is 100% the strategy we took for Egyptian-based operator Sina Tours. No filter. No bullshit. Just the facts.

In this book, I will cover the exact approach we took to help Sina Tours grow their leads, bookings and, ultimately, their business. It is important to understand not only the processes we take, but the sales process Sina Tours also takes as this plays a huge role in how successful a strategy will be.

Praise for Lookers into Bookers

  • Required reading for tour operators wishing to take more responsibility for marketing and distribution issues rather than leaving it to their reseller channel. That should be all operators!

    Rod Cuthbert
    Former Owner and Founder for Viator.
  • Chris and his team at TMA have the ability to execute marketing strategies that are unlike anything I’ve seen in the tour & activity industry. He and his team don’t just hit the bullseye, they blow it to pieces… again and again.

    Matthew Newton
    Former Director of Marketing at PeekPro
  • This is a book of pure gold! I wish I had found it before I set up my company, but I’m still learning SO MUCH! I’m taking it page by page, and implementing everything. No matter how established your company is, read this book!

    Sara Freeland
  • I have been following Chris for quite some time now and find his advice witty and down to earth… And super useful!

    Laura Sanvito
  • Chris is the first person I call upon with any tour marketing challenges. This book is a must read.

    Alex Bainbridge
    Former CEO & founder - TourCMS
  • I am a huge admirer of Chris Torres and his Digital Tourism Show video series. The man gives away so much knowledge around increasing revenue for free… If I watched one of his videos I could have saved myself $400!

    Shane Whaley
    Former Regional Director of Get Your Guide and Producer & Host of Tourpreneur.
  • Whether you are just starting on your digital marketing journey, or you are far along on your adventure, use Lookers Into Bookers as a guide to strategy and prioritisation, as a hands-on practical resource, as a checklist of best practices, but also as a companion on your never-ending path through the digital change that lies ahead.

    Douglas Quinby
    Co-founder & CEO
  • Since I joined the tourism industry, Chris has been the go to guy for me. He always has his finger on the pulse and thinks one step ahead of everyone else when it comes to reacting to the latest industry developments. I’ve found his advice to be invaluable on several occasions.

    Russel Astle-Coates
    Director of Business Development at TourismTiger
  • Chris is an amazing resource. As a very small tour company, I was amazed by his honesty, openness, and immediate support of my requests. This is a gem of a human. . . a rare find.

    Justin Legge
    Tour Director at Redwood Adventures and Elk Meadow Cabins
  • Amazing book! As a small tour company that is just in the beginning of its road to success we found this book a major guide on our path! Clearly written and right to the point. Advice to other readers: don’t miss even a single letter from this book!

    Akmal Said