Always ask for Feedback


DigiTourShow Daily #011

Chris Torres

Chris Torres

10 Sep 2017

When it comes to customer feedback replying to good and negative reviews is vitally important.

Why? Well customers will read between 6 and 12 reviews before booking a hotel or a tour. 87% of people also think an appropriate response to a bad review improved their impression of that business.  

Put trust in your products and don't be afraid to ask for feedback. People will happily share their experience with your company if they were satisfied, and if they weren't, at least you are aware and you can quickly make changes.

Plus, writing an empathetic and be-spoke answer to a bad review shows that you really value your customer’s opinion.  

A fault confessed is half redressed.

Filming location: Cameron House, Scotland

#digitourshow #scotland

@CameronHouseLL

Chris Torres

Chris Torres

When 2014 drew to a close, it was reported by The Wall Street Journal that 35% of Proctor and Gamble’s total marketing budget for 2015 would be spent on digital marketing.
Chris Torres

Chris Torres

It is common knowledge that mobile devices are dominating internet surfing habits.
Chris Torres

Chris Torres

Homepages have just a few seconds to grab the attention of any visitor.

Let's start your journey

Whether you are an existing business or starting your journey, we will tell your story. One that inspires and sparks the imagination, turning lookers... into bookers.

Book your consultation with Chris or check out our success stories.

 

Success Stories               Speak with Chris