You Make It Too Difficult To Get In Touch


DigiTourShow Daily #182

Chris Torres

Chris Torres

28 Feb 2018

Throughout my career, I have come across some crazy requests from my own customers and for me, the top one is when they do not wish to speak to customers.

If you are in the tourism business this is all about customer interaction. I have had some businesses who wish to take online bookings but will refuse to have a phone number or even a contact form on their website.

Quite frankly this is a lazy approach and typical of business owners who think they can get rich quick by simply offering tours online.

If you make it hard for your customers to get in touch then they will simply assume your business is ‘dodgy’ and untrustworthy.

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Filming location: Tourism Marketing Agency, Glasgow, Scotland

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Peter Wright

Peter Wright

We’d like to talk about structuring the perfect blog, looking at the title, the introduction, the subheadings, the links, and the conclusion.
Chris Torres

Chris Torres

Since the roll out of the latest mobile search friendly google search algorithm back in April, some businesses have reported changes in rankings.
Checkfront

Checkfront

The opportunities for brand exposure are endless; so long as you build a strong presence across the board.

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