You Make It Too Difficult To Get In Touch


DigiTourShow Daily #182

Chris Torres

Chris Torres

28 Feb 2018

Throughout my career, I have come across some crazy requests from my own customers and for me, the top one is when they do not wish to speak to customers.

If you are in the tourism business this is all about customer interaction. I have had some businesses who wish to take online bookings but will refuse to have a phone number or even a contact form on their website.

Quite frankly this is a lazy approach and typical of business owners who think they can get rich quick by simply offering tours online.

If you make it hard for your customers to get in touch then they will simply assume your business is ‘dodgy’ and untrustworthy.

Join our Facebook group for exclusive content: https://goo.gl/wJSiBc

Filming location: Tourism Marketing Agency, Glasgow, Scotland

#digitourshow #Scotland

Chris Torres

Chris Torres

Great website design is a fantastic way of building customer trust, and it’s important to understand the needs and desires of your customers before a website redesign.
Chris Torres

Chris Torres

Data is the key to building and developing customer relationships, both online and offline.
Chris Torres

Chris Torres

If you want to optimise sales from your online sales shop - then an easy-to-use and customer friendly shopping-cart is a must!

Let's start your journey

Whether you are an existing business or starting your journey, we will tell your story. One that inspires and sparks the imagination, turning lookers... into bookers.

Book your consultation with Chris or check out our success stories.

 

Success Stories               Speak with Chris