Build Relationships, Not Sales – DigiTourShow Daily #150
Building a sales channel is, obviously, a vital part of any business, but so many businesses stop thinking about the customer after the sale is made.
It is actually less expensive to maintain and keep a customer than it is to market to a new one. It is vital that you build a strong relationship with your customers as this generates more sales through repeat business and word of mouth referrals.
Your sales team and your marketing team must work hand in hand to keep your customers interested in your brand.
Build a rapport with them keep them coming back for more.
Join our Facebook group for exclusive content: https://www.facebook.com/groups/digitaltourismshow
Filming location: Tourism Marketing Agency, Glasgow, Scotland
Need more free advice?
Chris and his team will send you a weekly email offering high-value insight and advice about a variety of marketing and business development topics related to the tourism industry. We address specific destinations, tours and activities, and the hotel industry. We also provide important travel industry news and updates.