Understand Customer Needs – DigiTourShow Daily #063
Take a moment to think. Why would a potential customer buy your experience or product? What makes you stand out to those travellers in particular? What are their motivations?
Travellers will base their decisions on emotions so do you want them to feel relaxed, amazed, thrilled?
Understanding the needs of your travellers is the KEY to getting more bookings.
Filming location: The Titan Crane, Clydebank, Scotland
Need more free advice?
Chris and his team will send you a weekly email offering high-value insight and advice about a variety of marketing and business development topics related to the tourism industry. We address specific destinations, tours and activities, and the hotel industry. We also provide important travel industry news and updates.